Shipping policy
Shipping Policy – Saved by Jesus
Processing Time
All orders are processed within 1–3 business days.
Once your order is placed, you will receive a confirmation email with your order details. When your item ships, we’ll send you a tracking number so you can follow your package step-by-step.
Shipping Times
Estimated delivery times (after processing):
-
United States, Canada, United Kingdom, Australia: 5–15 business days
-
European Union: 5–15 business days
-
Rest of the World: 10–20 business days
Because the Customized Projection Cross Necklace is a personalized item, its production takes a bit longer than standard products.
We ship all items in your order together in one package, so please note that orders containing this personalized necklace may require additional processing time.
The delay is normally no more than 5 extra business days compared to regular shipping times.
Please note: Delivery times may vary depending on your location and local customs.
Shipping Costs
-
Free shipping on all orders
-
Skip the line (Process my order first): $2.99
Customs, Duties & Taxes
Saved by Jesus is not responsible for any customs fees or import taxes.
Any such charges are determined by your local customs office and must be paid by the customer.
Delayed or Lost Packages
We do our best to ensure fast and safe delivery.
If your package is delayed or lost, please contact us at info@savedbyjesus.store and we will help resolve the issue.
Wrong Address Disclaimer
Please ensure your shipping address is correct before completing your order.
Saved by Jesus is not responsible for lost packages due to incorrect address information provided by the customer.
Returns Due to Shipping Issues
If your order is returned to us because of an incorrect address or failed delivery attempt, we will contact you to arrange reshipment (additional shipping fees may apply).